Effective Coaching

10 Steps to Effective Coaching

1. Recognize the important differences between coaching and performance reviews.

2. Teach that all coaching is a standard part of development, not a punitive action.

3. Listen well, ask questions and speak clearly, using language that everyone understands.

4. Always focus on the behavior, never on the person.

5. Know where the manager wants/needs to go. This will help you develop a road map.

6. Remember that you do not control the process or the manager's behavior.

7. Be a trustworthy partner and confidante. Do not gossip.

8. Act as a sounding board when necessary.

9. Support your partner's self-esteem. Never laugh at fears or worries.

10. Coaching is a process. Commit your time and patience for the best results